Privacy Notice

This web site is owned and operated by Lanford Agencies, a company registered in the Republic of South Africa under company registration number 2005/184573/23, which has its registered office at 8 Derrick Road, Spartan, Kempton Park, South Africa

Conditions of Use

We are a distribution company that prides itself in finding the ideal product. If you don’t see what you are looking for, we will find it for you! Our extensive range holds a world of possibility across a number of promotional marketing categories, including apparel, work-wear, chef-wear, sportswear, head-wear, gifts, bags, display items, laser engraving, large format printing and all other types of printing and signage. This is done all inhouse by our Dezign Concepts company.

Shipping & Returns

Thanks for shopping at My Site. If you are not entirely satisfied with your purchase, we are here to help.

Returns

you may return your product if there is a manufacturers default.

For branded items, we are not liable for artwork or sizes that have been signed off. Thus, returns will not be excepted.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned

item. We will immediately notify you on the status of your refund after inspecting the item.

A 10% handling fee applies for all returns. If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.